Shipping policy
Shipping Policy
Effective for all orders
Production Time
All of our costumes are handmade to order. Please allow up to 30 days for your order to be made before it ships.
Shipping Time
Once your order is complete and shipped, delivery typically takes 6–12 business days, depending on your location.
Estimated Delivery Time
From the day you place your order, please allow approximately:
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Up to 30 days for production
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6–12 business days for shipping
Estimated total: 36–42 days.
Order Tracking
Once your order ships, you’ll receive an email with tracking information so you can follow your package.
Delays
We do our best to stick to our estimated timelines, but sometimes delays can happen. Holidays, high order volume, weather, or shipping carrier issues may affect production or delivery times.
If there is a major delay with your order, we’ll do our best to keep you updated. We appreciate your patience and understanding.
Questions
Have a question about your order or its status? Feel free to contact us at: